What you need to know about the new site

For those who knew the old site and those who have just found us for the first time, hello and a warm welcome to the new 192.com from me and the rest of the Customer Services team.

I hope with the improvements we have made to the search engine and the new tools for refining your results that you are all finding what you’re looking for.

No need to register again as all your account details are the same, no change to your login details and all your credits are still valid too.

There are a couple of features from the old site that haven’t made it over to the new 192.com just yet, the route planner and personal address book will be making a welcome return sometime in the near future.

So that you can get the most out of the new 192.com we have put together some guides that will help you find your way around the new site, these can be found by going to